Privacy Policy

Respecting your Privacy

Your privacy is important to us. This Privacy Policy explains how Dooke collects, uses, and protects your information across our website,https://dooke.app, and other sites and apps we own and operate.

Information Collection

We collect different types of information to provide you with the best experience on our platform. This information may include:

• Personal Information
  This includes information such as your name, email address, and any other details you provide when you create an account, communicate with us, or use certain features of the Dooke app.

If you choose to log in using your Google account, we collect your full name, email address, picture, and Google ID. This information is used solely to create and manage your account on Dooke.

• Device Information
  We may collect information about the device you use to access our app, including your device's model, operating system, IP address, and browser type. This information helps us optimize our app for a range of devices and improve performance.
• Interaction Data
  Interaction data includes information on how you use and interact with our app, such as your language preferences, usage patterns, and settings. We collect this data to enhance our services and make our platform more user-friendly.

How We Process Your Information

Your information is processed to ensure that we provide an efficient and customized experience for all users. Our processing includes:

• Providing Services
  We use your information to deliver our educational services, including language learning resources, course recommendations, and account management.
• Improving Services
  We analyze interaction and device data to improve and develop new features, customize the user experience, and enhance app performance.
• Communicating with You
  We may use your contact information to send you updates, respond to your inquiries, and provide customer support.
• Personalized Advertising
  With your consent, we may use your interaction data to show you relevant advertisements. These ads help us keep Dooke free and accessible to all users. Specifically, we use AdMob, a third-party advertising service, to display ads in the app. AdMob may collect certain information such as your device’s unique advertising ID, IP address, and location, in order to deliver personalized ads. You can opt-out of personalized ads by adjusting your settings on your device.

Third-Party Advertising and Analytics

Dooke uses AdMob (a Google service) to display ads on our app. AdMob uses cookies and other tracking technologies to serve personalized ads based on your interaction with our app and other apps.

AdMob may collect information about your device, usage patterns, location, and interactions with ads to serve you relevant ads. These data may include details like your device's IP address, device identifiers, and app usage data. By using the app, you consent to the use of these data collection practices for advertising purposes. You can opt-out of personalized advertising at any time by visiting Google Ads Settings.

We may also use third-party services, such as Google Analytics, to monitor and analyze the use of our services. Google Analytics collects information on how users interact with the app, which helps us improve user experience. For more information on how Google collects and processes data, please visit Google Privacy & Terms.

Data Retention and Protection

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy. Your data is stored securely with measures in place to prevent unauthorized access, alteration, or deletion. When data is no longer needed, we delete or anonymize it in accordance with legal requirements.

Links to Third-Party Websites

Dooke may contain links to external sites that are not operated by us. We have no control over, and assume no responsibility for, the content or practices of any third-party sites. We encourage you to review the privacy policy of every website you visit.

Radio & Music

At Dooke, we believe in making language learning engaging and fun. That’s why we’ve created a Radio & Music section where learners can listen to English songs to improve their language skills.

Donation Payment Processing

Dooke uses Stripe, a secure third-party payment processor, to handle all donation transactions. Stripe ensures that your payment details, such as credit or debit card information, are encrypted and transmitted securely.

• Secure Transactions: Your payment information is processed directly by Stripe and is never stored on Dooke’s servers.
• Transparency in Fees: Any additional charges related to your donation, such as currency conversion or transaction fees, will be disclosed before completion.
• Refunds and Disputes: Refunds are governed by Stripe’s refund policy. Contact [email protected] for assistance.

Account Deletion

You can delete your account directly from the app at any time. Go to profile, select Delete Account, and follow the instructions.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: [email protected]
• Address: Dooke LLC, Ocala, Florida 34472